Have you ever gone shopping and become so overwhelmed that you didn’t buy anything? Have you have gone to a website and become so frustrated that you leave the site and never come back? In both of these instances, the organization of information was not working, thereby turning you off. When users do not want […]
Basic Guide to Information Architecture Read More »
Once the first two steps of Design Thinking are complete, Empathize and Define, now the fun, but tricky stage of Ideation can begin. This is where you can open up your mind and begin to imagine fun ideas. However, this stage can be tricky when tasked with challenging assumptions or breaking through ingrained routines. Thankfully,
What Are You Thinking? Exploring your Brain with Mind Mapping Read More »
What goes into building a successful product or service people enjoy using? By enrolling in Quinnipiac University’s Principles of User Experience Design, I was able to gain a deeper appreciation for all of the research and energy brands put into creating a quality product. The class focuses on human-centered design thinking and how empathizing with
My Experience Learning the Principles of User Experience Design Read More »
Travisty! Horror! My cat spilled water on my laptop! After quickly drying it off, I called Apple right away for help. My reaction is pretty typical of anyone who has had major damage done to a valuable item that is heavily relied upon. However, it was interesting to work with Apple to get it fixed.
Improving the Customer Experience Through Journey Mapping Read More »
Some would say the most fun part of Design Thinking is ideating. With rules like ‘no judgment,’ ‘everyone is welcome,’ and ‘the more outlandish an idea, the better,’ it’s hard not to enjoy the process. On top of these pressure-free rules, the goal is to think up as many ideas as possible. In my experience
Putting Ideations Techniques To The Test Read More »
